Kind & Thoughtful Letter of Gratitude

The Lilydale Senior Living staff recently received this kind, thoughtful letter of gratitude:

“I can’t thank you enough for your kind, compassionate, professional care of my dear mother, Helen.

You have always been so responsive to any questions or needs we had for you. In spite of the extra amount of work involved, you managed to keep my mom and all residents free from contracting the COVID virus. In this time of enormous upheaval, you kept a calm, serene atmosphere for residents and their families.

I can’t name you all here, but please know that I appreciated everyone working to keep my mom safe and comfortable, from the kitchen to the cleaners, to all the aides, nurses and Pam.

You are all a blessing to our family and we will always remember your humor and compassion in taking care of my mom.

Thank you all. Stay safe. Warmest Regards,” – Debbie K.

Thank you so much for the heartwarming message, Debbie. Our hearts are with you and your family during this difficult time. We are so grateful we were able to get to know Helen in her time with us. She will be missed by many.